Microsoft provides an efficient way for indie developers to publish their games to a large audience through the Xbox Live Indie Games Marketplace. At least that is the theory. XBLIG’s long road has been laden with problems, and the recent sales number update issue has certainly hurt many indie games while Microsoft has yet to act publicly.
Many indie developers are reporting that their sales numbers haven’t updated since mid to late July. This incident is not affecting every developer, but it is affecting enough that it is certainly hurting sales for developers that could use the money. Now why is this an issue? Shouldn’t it be okay as long as they get their quarterly payouts? Well, much of a game’s success is based on making the Most Popular list on the dashboard. This added exposure oftentimes creates a huge spike in sales that many indie developers thrive for.
With the sales not updating properly, developers that should be making this list are not, and thus their sales are remaining lower than they normally would be. This is leading to some developers holding off releasing their game until the issue is resolved.
Microsoft has yet to comment publicly on the matter which makes it difficult to have any set timeframe on the service returning to normal. In the end having fewer games releasing hurts us, the customers. While in the grand scheme of gaming this issue may not seem like a big deal, for this market and these indie developers who spend months of their time developing these games full time, it is a very big deal.
For more information on this matter check out this thread on XBLIG community forums. You can read the 4 pages of comments from various developers yourself.
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